Posts Tagged ‘social media’

Why I Hate Viral and Social Media Marketing

Wednesday, May 19th, 2010

I hate social media marketing. It gets on my nerves because it’s fake. It’s a bunch of impostors crashing our party, trying to turn a buck. Think of it like the friend or family member at a social gathering who’s trying to push a product on anyone he can corner. It’s out of context and it certainly isn’t welcome.

Social media is a subset of the web. It defines the types of sites that allow people to socially interact with one another. And just like at a party with friends, the same social etiquette applies online. The guy pushing his fantastic pyramid scheme isn’t welcome.

On the flip-side, a lot of business can get done among friends and acquaintances–even strangers, at a social gathering. You could be sitting with a bunch of people and find out that the person next to you makes websites, and “hey, I need a website, let’s talk!”

I also hate “viral marketing” because it too is fake. You don’t walk into a room and say, “hey guys, you have to hear this joke, it’s the best joke you’ve ever heard! It’s so awesome you’re going to tell all your friends about it, and they’re going to tell their friends, until my whole target demo… err… everyone hears it!” If you’ve ever found yourself in that awkward situation you’ll know that the joke usually sucks.

On the other hand, if you tell someone a joke just because you find it funny–and it makes sense to do so in the social setting you find yourself in–and they find it funny, they immediately want to tell their friends. That’s natural. That’s viral.

So basically, I hate social media and viral marketing because it’s fake, it’s forced and it’s usually perpetrated by people who wouldn’t spend more than a minute of their personal time on the sites their invading.

How Twitter Could Beat Spam

Tuesday, July 14th, 2009

Quite simply, new accounts should not be allowed to have tweets with @replies in them show up in the streams of others, period.

The reason for this is because spammers use new accounts as throwaways from which to crawl name lists and @reply to people with links to their crap. Now, there’s a possible problem with this that my friend Sarven brought up: what if your friend joins Twitter and you want to see their @replies? Well, you could have a mechanism where a ‘trusted’ or proven account could vouch for a new one, or people could opt-in to @replies from a given account.

I know, it sucks, but we can all thank spammer scum for having to implement countermeasures to their crap.

Facebook Could Make A Killing With Professional Services

Sunday, April 26th, 2009

What do Twitter and Facebook have in common? No, it isn’t how Facebook has been trying to copy Twitter. The answer might surprise you.

To date there are two prevailing business models on the web: paid subscriptions and advertising. The former has all but been a flop, except for in the adult entertainment industry. The latter has been having trouble lately with a waning economy and more demanding advertisers. And try as they may, the industry seems hard pressed to come up with another way to turn a buck on the web. Sort of.

There is actually a third, not as well known avenue to making a buck on the web that some companies have been profitting from for a long time. That is, products and services aimed at the corporate client. After all, where regular Internet users are on the continual hunt for free services, companies live in the reality of having to pay for the services they use. An example of this mindset was Jason Calacanis’s plea for a professional Twitter account. Two years later, and after much speculation as to how they’d make it profitable, Biz Stone started talking about pro accounts.

So how does Facebook fit into this scenario? After all, their primary user is the regular, not-too-tech-savvy person. But, the very same people who spend half their day on Facebook also work for companies. These people, like in any company, need to communicate with their coworkers on projects and shared tasks. I’m willing to bet however, that those people don’t spend nearly as much time on their company intranet as they do on Facebook. So why not bring the tools of business to the network everyone is already using? Why not create a professional services division of Facebook? A secure, private company Intranet for rent built on everyone’s favourite social networking platform.

Besides, some companies have already started using Facebook as their intranet anyway! So Facebook, what are you waiting for?

The Future Of Social Media Is Geolocation

Wednesday, April 8th, 2009

Why is Facebook so popular? Is it because people love Ajax or the colour blue? No, Facebook is popular because it serves a real-world social need, it connects people. It’s the same reason why Twitter is so popular, because it facilitates communication. These are the pillars of the social web, connection and communication. People doing online what people have been doing in the real world since the dawn of humankind, interacting with each other.

So now that people can connect with each other, broadcast their thoughts in 140 characters or less, and share video of themselves doing the Funky Chicken, what’s next?

Geolocation. If you think of computers, and by extension the web, as a means to an end rather than the end itself, then the next step in the evolution of the social media phenomenon is to translate the connections in the digital world into connections in the physical world. This is where geolocation comes into play.

For example, I’m certain that soon all cameras will tag images with GPS coordinates so that once they’re shared, people will be able to know where they were taken. This will help people more easily find pictures of known locations as well as better relate to the experience the photographer is sharing. Another example of connecting people in the real world is Nine Inch Nails‘ upcoming iPhone App. The app leverages the iPhone’s GPS ability to connect fans in many different ways (watch Kevin Rose explain about half way through this Wired.com video).

The point, like I mentioned earlier, is that social media is a means to an end and not the end itself. If you want to be ahead of the curve then focus on developing tools that will bring people closer together. Build tools that will help people discover and connect in new and different ways. Build tools that will help them translate those connections into the real world we all live in. Because in the end, that’s what social media is really all about.

Some Perspective on Monetization

Tuesday, April 7th, 2009

As an amateur blogger I’ve always found this drive to monetize every tittle on the web as a curiosity bordering on the annoying. If anything it’s felt like the invasion of the MBAs eager to put their degrees to work. You know, guys who know everything about business and nothing about the web looking to turn a buck.

And therein lies the problem. The product they’re pushing isn’t a product at all, it’s a pass time. It’s like trying to monetize kite flying. To make things worse, the only viable monetization business model to come out of the web–apart from actually selling something tangible à la Amazon.com–is advertising. But it isn’t working. Why? Because advertisers aren’t interested in paying to be displayed next to an old man smoking a pipe.

Monetizing UGC is the wrong approach to business on the web. The quality just isn’t there, and advertisers want quality, yet 99.999% of the web’s UGC is anything but. So maybe the right strategy is to find a different way to make a buck off the web. Maybe that’ll be the next big thing.